We have compiled a checklist for you so that you don't forget any important documents, clothing and personal items for your stay.
When packing your bag for your hospitalisation, the following items should not be missing:
For your admission
- Referral form from your family doctor or specialist
- Insurance card
For your treatment
- Medication in its original packaging that you take at home
- Current preliminary findings, e.g. X-rays, CT/MRI, ECG or EEG, blood results, etc.
Doctor's letters
- If available: living will and health care proxy
- If available: Allergy pass, vaccination pass, X-ray pass, diabetic pass, blood group pass
For your stay
- Your aids (e.g. wheelchair, rollator, walking stick, glasses, hearing aid)
- Comfortable clothing
- Towels
- Cosmetics and toiletries
- To pass the time: books, magazines, MP3 player with headphones
- Contact details of relatives and friends
Note:
When you receive your inpatient admission appointment, please clarify whether you need to appear sober on the day of admission.
Valuables
Please do not bring any valuables with you, as you will be liable for any loss. For indispensable valuables, e.g. your watch or wallet, you will find a small safe deposit box in the wardrobe in your patient room in Surgery I Dermatology and Psychosomatics. There is a drop-off point in Internal Medicine.
If you would like to travel to the University Hospital by car or bus and train, we have put together an overview below of how to get to the individual clinics on Oberer Eselsberg, Michelsberg or Safranberg.
Travelling by public transport or your own car
The university outpatient clinic of the surgical clinics is the central point of contact for elective patients, i.e. for patients who wish to make an appointment for a consultation in one of the following clinics:
Clinic for General and Visceral Surgery
Clinic for Trauma Surgery, Hand, Plastic and Reconstructive Surgery
Clinic for Cardiac, Thoracic and Vascular Surgery
Clinic for Neurosurgery
Clinic for Urology
Clinic for Anaesthesiology
The pain outpatient clinic, nutritional counselling, stoma therapy, the interdisciplinary sarcoma outpatient clinic and the interdisciplinary visceral oncology consultation are also located here.
You will find the university outpatient clinic on the level of the main entrance to the Surgery Department at Oberer Eselsberg. From the main entrance, walk straight ahead until you reach the university outpatient clinic on the left-hand side (behind the kiosk and cafeteria).
Appointments can be made in advance via the service number 0731-500 54777.
The number is available Monday to Thursday from 8am to 6pm and on Fridays from 8am to 4.30pm.
Further information can be found here: Surgical University Outpatient Clinic
At the University Hospital, many of our multilingual employees are involved in a voluntary interpreting service.
If you or your relative do not speak German very well, the nursing staff will be happy to help you find an employee who can support you in communicating with the doctors.
Please contact the nursing staff on the ward.
Visitors are not only welcome, they are also extremely important for our patients!
There are variable visiting times at the University Hospital, which you can enquire about when you are admitted to the hospital.
There are separate visiting times for ward E1 and the intensive care wards F1 and G1.
Parents of young patients in the paediatric area of ward G4 generally have unlimited visiting times.
Visitors are asked to show consideration for patients and fellow patients. If necessary, our nursing staff will advise you of the necessary rest periods for recently operated patients.
The Protestant and Catholic hospital chaplaincies offer pastoral care to patients and their relatives. Further information can be found here.
Ulm University Hospital supports you with various counselling services and offers of help, such as the social counselling service, special offers for cancer patients and the visiting service. You can find all the services here.
Do you have criticism, praise or ideas that you would like to share with Ulm University Hospital? You can use this form to tell us your opinion directly and help us to improve the University Hospital.
The social counselling service can advise you on topics such as rehabilitation, post-discharge care, social law, psychosocial support and many other matters. Here you will find an overview with information and contact details.
Information about the taxi rank at the Oberer Eselsberg location is listedhere. The staff at the information desk of the respective station will also be happy to help you.
A patient telephone is available directly at your bedside during your stay. Information on this as well as on television and WLAN can be found here.
You can receive radio and television at your bedside. Headphones and a screen at the bedside are available for each patient. You can find information on this as well as on the telephone and WLAN here.
Smoking is not permitted anywhere in the University Hospital. However, if you do not want to give up your cigarette, we ask you to use the designated smoking areas in front of the entrances.
Please do not smoke secretly in the toilets or other areas of the building. The hospital has a highly sensitive fire alarm system that can be triggered by cigarette smoke. You may incur unnecessary follow-up costs for a false alarm.
Registration and admission for an inpatient stay
If you have made an appointment for an inpatient stay in co-operation with your doctor, you will first be "admitted" to us on arrival. This means that we will record your details and inform you about your hospitalisation.
Please ask exactly where you should travel to when you make your appointment.
The University Hospital has several sites and consists of many individual clinics.
You can find an overview of the car parks atthe clinic locations here.
Here you will also find further information on what you should bring with you for your inpatient stay.
When you receive your inpatient admission appointment, please clarify whether you need to appear sober on the day of admission.
Your attending physician has decided that you will be discharged from the university hospital. This means that you will either be discharged directly home or require follow-up treatment as an outpatient or inpatient at another clinic or rehabilitation centre.
For both situations we have here further information here.
General contractual provisions
For the duration of your stay/treatment at Ulm University Hospital, the General Terms and Conditions and the house rules of the hospital apply in their current version. These can be found on this page.
Optional services
Outside of the general hospital services, optional services can be utilised, which are agreed and charged separately. These services must be agreed in writing in advance; please ask our admissions staff about this.
You can find more information on optional services here.
For general enquiries, please contact the information hotline: Telephone: 0731/500-0
You can reach the University Outpatient Clinic of the Surgical Clinics (Oberer Eselsberg) on: 0731-500 54777. The number is available Monday to Thursday from 8 a.m. to 6 p.m. and on Fridays from 8 a.m. to 4.30 p.m.
The numbers of the other outpatient clinics can be found on the corresponding pages of the individual clinics.
Emergencies: Telephone numbers and emergency admissions
For life-threatening emergencies:
Rescue service emergency call (without dialling code) 112
Poisoning information centre
Tel: 0761 - 19 240 (Baden-Württemberg)
Tel: 089 - 19 240 (Bavaria)
Medical and paediatric emergency service
At night, at weekends and on public holidays
Tel: 116117 (nationwide standardised number: without area code, free of charge throughout Germany)
The telephone numbers of the emergency departments of the individual clinics and other telephone numbers can be found here
At the Hans-Lebrecht-Schule, a special education and counselling centre for pupils undergoing long-term hospital treatment at Ulm University Hospital, opened in 1986, around 340 children and young people of all school types who are undergoing semi-inpatient or inpatient treatment at the university hospitals in Ulm are taught by special school teachers, primary, lower secondary and intermediate school teachers, secondary school teachers and grammar school teachers in the two departments, child and adolescent psychiatry/psychotherapy and bedside teaching, in one school year.
You can find more information here: Hans-Lebrecht-School
If you would like to buy flowers at the University Hospital, there are various options available to you at our locations.
You can find an overview of the purchasing options at the individual locations here.
You are welcome to fortify yourself in our cafés and kiosks with cakes, snacks, hot and cold drinks as well as daily changing hot and cold dishes. You can find out exactly where these are located at the various sites and the respective opening times here.
An ATM is located next to the kiosk in the Surgery | Dermatology building. You can also withdraw cash with your EC card at the RKU inpatient reception. You can find out more here .
You can buy magazines, books, sweets, drinks and other everyday items in our kiosks and cafés. You can find out more about the locations and opening hours here.
If possible, please do not bring any valuables with you, as you will be liable for any loss. For indispensable valuables, e.g. your watch or wallet, you will find a small safe deposit box in the wardrobe in your patient room in Surgery I Dermatology and in Psychosomatics. There is a drop-off point in Internal Medicine. Further information on planning your stay can be found here.